Terms & Conditions of Sale
Last updated: 10 October 2025
1. Who We Are
Provider: Karonya Roland Istvan E.V.
Registered Address: Jegenyes utca 4, 7632 Pecs, Hungary
Tax/VAT Number: HU59810461
Contact Email: info@theherbalconservatory.eu
You can contact us with any questions during normal business hours (Mon–Fri, 10:00–17:00 CET).
2. Services Provided
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We provide access to online herbalism courses, which are delivered as digital content.
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These courses are educational only and do not grant an accredited qualification.
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Purchases include lifetime access to the course, provided the content remains available.
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You may download materials for your personal use only, in line with our copyright policy.
3. Orders & Acceptance
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Orders are placed exclusively via our website checkout.
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You must provide accurate information when ordering. We are not responsible for delays caused by incorrect details.
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After placing an order, you will receive an order confirmation. A separate acceptance email within 48 hours finalises the contract.
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If no acceptance is issued within 48 hours, no binding contract exists.
4. Pricing & Payment
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All prices shown include VAT, in line with applicable EU rules, unless otherwise stated.
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Prices may be updated at any time; changes apply only to future purchases.
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If a course price is reduced after your purchase, we will refund the difference upon request.
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Payment is accepted by Stripe Credit/Debit Card, iDeal, Google Pay, Apple Pay, or bank transfer.
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Installment and subscription payments are available through Stripe. If payments are missed, access may be suspended until payment is resumed.
5. Cancellation & Refunds
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Under EU consumer law (Directive 2011/83/EU), you have a legal right to withdraw from your purchase within 14 days without giving any reason.
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We also provide a 365-day money-back guarantee, subject to the conditions stated on our website.
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To exercise your withdrawal right, you must notify us clearly by email (info@theherbalconservatory.eu) within 14 days of purchase.
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Refunds will be issued within 14 days of your notice, via your original payment method, at no extra cost.
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If you have already accessed the course (downloaded or streamed content), we may deduct a fair amount to reflect use.
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For installment or subscription plans, non-payment may result in suspension of access.
6. Intellectual Property
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All course content is protected by copyright.
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Materials are for private use only. Sharing, resale, distribution, or commercial use is prohibited without written permission.
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Breach of copyright will result in immediate account suspension and may lead to legal action.
7. Liability
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We make reasonable efforts to ensure accuracy but cannot guarantee that all content is free from errors or omissions.
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Use of our website and courses is at your own risk.
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To the fullest extent permitted by law, we exclude liability for any loss or damage, except in cases where exclusion is unlawful (e.g. fraud, death or personal injury caused by negligence).
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We are not responsible for losses arising from use of third-party websites linked from our platform.
8. Data Protection
Your personal data is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). By accepting these Terms, you also agree to our Privacy Policy.
9. Complaints & Dispute Resolution
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We aim to handle complaints fairly and quickly. Please contact us at info@theherbalconservatory.eu.
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If we cannot resolve your complaint, you may use the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.
10. Governing Law & Jurisdiction
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These Terms are governed by the laws of Hungary and applicable EU regulations.
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Any disputes will be resolved by the competent courts of Hungary, unless mandatory consumer law entitles you to bring proceedings in the courts of your residence.
11. Changes to These Terms
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We may update these Terms at any time. Updates will be published on our website.
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For ongoing subscriptions, material changes will be communicated in advance. You may cancel if you do not agree to the changes.
Disclaimer
All information provided on this website, including course materials, videos, blogs, and downloads, is for educational purposes only.
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It is not medical advice and is not intended to diagnose, treat, cure, or prevent any disease.
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We are not medical professionals. Always seek the advice of a qualified healthcare provider for medical conditions or concerns.
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By using our website and courses, you acknowledge that you are responsible for your own health decisions. We accept no liability for any harm resulting from reliance on the information provided.
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Our courses are designed for personal education only. They do not replace professional training, licensure, or certification where required.